Visit www.kartamultisport.pl/wyszukiwarka for a list of all the activities and services that will be available to you as a MultiSport card holder from September 2018.

If you have the MultiSport or MultiActive card of the “Employee” type, you can order the MultiSport Senior card through the HR Department of your company or the eMultiSport 2 platform (depending on the method of ordering cards selected by the employer).

The price of the card is about PLN 40 per month. The price is individually determined with the employer – if you want to see the price list in your company, contact the HR Department.

If you have a MultiSport Plus, MultiSport Classic or a MultiActive card of the “Employee” type, you can order 2 MultiSport Senior cards. Holders of cards of the “Kids” or “Accompanying Person” types are not eligible to purchase a MultiSport Senior card.

You can use the MultiSport Senior card in sports facilities across Poland. The cities where the service is currently offered can be found at www.kartamultisport.pl/wyszukiwarka

To take part in the activities available to MultiSport Senior card holders, visit a sports facility of your choice. Remember to bring the card and an identity document; you should produce them at the reception desk.

The MultiSport Senior card is issued to a specific person and cannot be transferred to others.

With the MultiSport Senior card you can join an activity once a day, before 16:00, seven days a week.

The MultiSport Plus scheme is addressed to companies with at least ten (10) employees.

The unit cost of the card depends on the number of employees joining the scheme and the financing method for the MultiSport scheme.

We do not sell MultiSport cards to individuals.

Please contact your employer's HR department in this regard. If you received a new card, you can check when it will be activated on www.kartasportowa.pl.

The MS card with the “Kid” wording is only a swimming pool card, designated for children under 15 years of age. The card for the accompanying person provides access to the full range of partner services (it works the same as the “Employee” type card).

We also offer a different kind of card for children up to the age of 15 – the MS KIDS card. This card provides a wider range of services:

• martial arts
• swimming pool
• dance classes
• salt chamber
• ice rink
• climbing wall

Please enquire whether it is possible to order the KIDS-type card at your employer's HR Department.

The use of a partner's services depends on the type of card held.

The MultiSport Plus card provides unlimited access to services and it is therefore possible to use the services several times a day, e.g. in the morning and evening.

The MS Classic card entitles you to enter the facility of the partner once (1) a day (thirty [30] visits per month).

The MS Active card is six (6), eight (8) or ten (10) entries per month (depending on the agreement), where the card may be used once (1) a day.

Please report the loss of your card to your employer's HR department.

If the card was ordered and paid for via the online platform, please order a replacement card through it.

You will receive a new card within three (3) to five (5) working days from the date of notification.

If the MS scheme is handled by an HR Department, the resignation must be reported to the company. However, if the cardholder has access to the e-MultiSport platform, he/she should initiate the deactivation of the card via this platform within the prescribed time.

It is a document based on which a user’s identity can be established. It should contain the user’s name and photo, and be issued by a public administration body (e.g. ID card, passport, residence card, driver’s license), professional association authority (official identity card), or primary, secondary or post-secondary school (student ID card).
Employee ID badges are not considered identity documents.

It is not required to present any additional documents for a child up to 7 years of age (without duty to attend school) holding a dedicated MultiSport card – only a personal membership card is required.

A photo ID is required to confirm the identity, so a duplicate identity document must be presented with the card.

A duplicate MultiSport card is sent within five business days.

The MultiSport Zone can be found on the www.kartamultisport.pl website and the main online contact point with MultiSport Program Users. The Zone contains the current offer, a Motivation Program which provides Users with guaranteed prizes, a Presents section with free extras and a Blog section.

Any MultiSport User whose card has either "active" or "pre-active" status can start an account on the www.kartamultisport.pl website. Starting the account requires giving the card number and email address.

You can use a pre-active card to start an account in the MultiSport Zone (on the website www.kartamultisport.pl) and enjoy all the free extra features. When you register, this begins the countdown of your days in the "Support from the Start" Motivation Program.