Cookies

Cookies are text files that are stored on your device (e.g. a computer, laptop, or smartphone) as you browse the internet.

When you revisit websites of Benefit Systems, your browser sends cookies back to the website (or to its server, strictly speaking). In this way we can obtain information on user activity, for example, we can recognise when the user visits us again.

Cookies have a stated expiry date after which they become inactive. Our websites and applications also use other similar technologies such as pixels, plugins, tags, and web beacons. We will refer to these technologies collectively as "cookies".

We use cookies e.g. to obtain and process information about the browser and its version, operating system, URL of the previously visited page, IP address, time of the server request, user ID, language, searches on the website, products added to the basket, authentication data, data on the content viewed, and data on other activities carried out on the website or in the application. We combine your user ID with other data provided by you (such as email address or telephone number).

The list of cookies used in our websites and applications, including information on their origin, purpose, retention, supplier and our partner (“Partner”) can be found below, together with some additional important information.

We categorise and use cookies as described below:

1. Necessary cookies – these cookies are necessary for the functioning of websites and applications. Thanks to the assigned ID and collected data, they allow you to use resources and functionalities of websites and applications (e.g. they remember you as a logged-in user, ensure proper functioning of the website’s content), and also increase efficiency, allow you to find the information you need faster, are used to remember your settings regarding cookies and support the security of websites, applications and services provided. Without these cookies, using our websites will not be possible.

Cookies, apart from the ones that are necessary for the functioning of our websites and applications, are used based on your consent. Refusing your consent to cookies other than the necessary ones will not prevent you from using our websites but can negatively affect your experience (e.g. advertisements will not be tailored to the user preferences).

Among the cookies other than the necessary ones we distinguish:

2. Marketing cookies – these cookies collect information about the activity of users on our websites or applications. This information is used for profiling for marketing purposes, presenting personalized content and offers tailored to your potential interests or profile, conducting advertising campaigns, including retargeting. With the use of these cookies information is collected, e.g. that you have visited our websites and what activities you have performed on our websites. They allow us and our Partners to reach specific groups of users with our marketing, users who have previously visited our websites or applications, and to monitor the implementation of advertising campaigns. Their use requires your consent.

1. Analytics cookies – these cookies are used to collect analytical and statistical information, e.g. counting visits on websites or applications, examining the duration of visits, traffic sources and determining what functionalities or parts of websites or applications are most often used or visited. Thanks to this information, we learn which websites or functionalities are popular, what is the efficiency of websites and applications, and what needs improvement. This information allows us to plan the development of websites and applications. Their use requires your consent.

Moreover, we divide cookies as follows:

1. Session cookies –files which are temporary (e.g. they last until the browser is closed). They are necessary for the website to function properly.

2. Permanent cookies – files which retain website settings and improve the user experience (e.g, by remembering what has been entered into a form, user location, information on resolution and font size and type).

Yes, when you use our websites or applications, you may receive cookies from the third parties that cooperate with us, that is our Partners. We use those cookies mainly for analytical and marketing purposes.

We use the following tools provided by Partners, related to the use of cookies and identifiers:

1. Google Tag Manager – a tool for managing tags placed on websites. The tool itself does not use cookies, but helps manage tags that may lead to the storage of cookies

Analytical tools

1. Google Analytics – a tool that collects analytical data, i.e. counts visits to websites or applications, measures the duration of visits and determines which functionalities or parts of websites or applications are used or visited most often. Google Analytics uses cookies and creates pseudonymised user profiles. The IP addresses obtained by the tool are anonymized so that they cannot be assigned to a specific user.

   To block the collection of information about your activity by Google Analytics, go to: tools.google.com/dlpage/gaoptout

2. Hotjar – a tool that collects analytical data about the behaviour and preferences of users on our websites, e.g. time spent on specific pages or the most frequently clicked items. Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will use this information to identify individual users or to match it with further data on an individual user.

   To block the collection of information about your activity by Hotjar, go to: help.hotjar.com/hc/en-us/articles/360002735873-How-to-Stop-Hotjar-From-Collecting-your-Data

Marketing Tools

1. Synerise, SALESmanago – tools supporting the automation of marketing and sales processes, including the processing of marketing and sales data and their complex analytics in the multi-channel model – i.e. in a model that allows the user to be reached via various channels (such as websites, push notifications, SMSs, MMSs, -mail, chat, telephone...) and various devices (such as computers, smartphones, tablets, telephones...).

2. Google Ads – Google’s advertising platform for running text, image and video ads as well as displaying sponsored links in the search results of the Google search engine and on cooperating websites under the Google AdSense programme.

3. Google Marketing Platform – a platform that allows us to use many Google marketing tools in order to provide users with tailored ads, avoid displaying ads that the user has already seen, optimise campaigns and monitor their progress.

   To block the Google advertising tools, use the information available at: www.google.com/settings/ads/plugin

4. Facebook (Meta) Ads Manager – Facebook’s advertising system for creating, purchasing and managing ads within the Facebook, Instagram, and Messenger social networks, and Facebook’s Audience Network. We use the Facebook Pixel on our websites. It allows us to track activity on our website, and on this basis show you ads tailored to your needs or display ads to other Facebook users whose profile is similar to yours.

   Facebook users can manage their ad preferences at www.facebook.com/ads/preferences(in addition, in Ads settings, you can also disable the possibility of personalising ads Facebook ads that use data provided by us).

   Other users can manage these preferences at: www.facebook.com/settings/ads  or at: www.youronlinechoices.com/pl/twojewybory.

   In addition to the above tools, our websites and applications use cookies from other Partners. A full list of those Partners can be found above. You can block targeted ads from “About Ads” providers at www.aboutads.info/choices or „European Interactive Digital Advertising Alliance” providers at www.youronlinechoices.com/pl/twojewybory. The block should be set for each browser. It will remain in effect until you remove cookies from your browser.

Except for the cookies necessary for the website operation, we only use cookies with the user’s consent. When you open our website, we will ask you to make choices regarding these cookies.You can manage your choices based on the type of cookies, as well as the Partner they come from. You can change the choices you have made at any time by clicking Cookie preferences at the bottom of the website.
Apart from the above, you can go to the browser settings to disable cookies, delete any cookies already stored or modify the option of storing them on your device. Remember that changing your browser settings by disabling or limiting the possibility of storing cookies may limit the functionality of websites or applications.

In the menu bar of each web browser, go to the “Help” section to find information on how to manage cookie settings. Below you will find details about how to manage cookie settings in the most popular browsers:

1. Edge
2. Chrome
3. Safari
4. Firefox

Local Storage

Our websites also use a technology called Local Storage. Local Storage is a location where information is stored in your browser. Contrary to cookies, the data stored in Local Storage are not sent by the browser each time the website is visited. Here we will save your searches so that when you re-enter them they will appear in prompts and thus your search will be faster.

→ How to delete data from Local Storage?

Local Storage stores data for the long term, until you restore the default settings or manually delete the data from the browser’s cache. You can find the instructions above or in the “Help” section of the menu bar of any web browser.

Push Notifications

Push notifications are short messages which appear on your device’s screen.

For us, they are a marketing tool which supports our communication with you. For you, they are a source of information on our services, including news, facilities and seasonal activities, campaigns, competitions or events.

We need your consent to send you push notifications. When you enter the website or application, we will ask you whether you want to receive notifications from us. If you consent, we will be able to send you the content you might find interesting even when you leave our website or application.

→ How to disable push notifications?

You opt out of receiving notifications at any time by changing the settings of your browser or application. Below you will find details about how to disable notifications in the most popular browsers:

1. Edge
2. Chrome
3. Safari
4. Firefox

Location

You can consent to the use of location data in your browser, application or device settings. We use this feature to provide you with information such as the location of the nearest fitness club or to display personalised ads and offers based on your location.

→ How to turn off the location sharing?

You can turn off location sharing using the application, device or browser settings:

1. Edge
2. Chrome
3. Safari
4. Firefox

If you have any questions on cookies used in our websites and applications or if you wish to exercise your data subject rights, you can contact us in a manner referred to here https://www.benefitsystems.pl/en/privacy-policy.